Refunds & Exchanges

Vanecl Return Policy
Items shipped from Vanecl, can be returned within 60 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

{60-Day Money-Back Guarantee for Any Reason}
Undamaged products may be returned for a full refund for any reason within 60 days of the date the item was delivered to the designated shipping address.

{Prepare and ship your return}
Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
Ship your return based on the return shipping option you selected.

Return reqirements:
● Returns must include all accessories
● Items must include original packaging
● Buyer must provide sufficient proof of purchase such as order number
●It is not possible to process a request for a refund for non-quality issues for items that have expired this 60-day window.

Not Covered Under Warranty:
● Products without sufficient proof of purchase
● Lost or stolen products
● Items that have expired their warranty period
● Non-quality-related issues (after 60 days of purchase)
● Free products
● Damage from outside sources

Refund and Return Contacting:
·E-mail: sales01@vanecl.com
·Phone:+86-18924610091
.Address:3201 Buliding A, Dachong Business Center, No. 9678, Nanshan District, Shenzhen, China
We hope you will have satisfied shopping experience on EXQUIFIRM